Durban King Shaka Airport

King Shaka Airport serves Durban in South Africa. In the AirHelp Score it belongs to the group of smaller airports with fewer than 65,000 flights a year.

AirHelp ranks Durban King Shaka No. 7 in the world in its AirHelp Score 2025, with 8.40 out of 10, and names it the best airport in its size group. The AirHelp Score combines three measures: on-time performance, customer opinion (passengers in more than 58 countries rating staff, cleanliness and queue times) and food and shops.

Durban has the highest on-time performance in the AirHelp top ten, at 8.9, ahead of Panama City and Cape Town. It scores 8 for customer opinion and 7.2 for food and shops. With Cape Town at No. 1, South Africa has two airports in the AirHelp top ten.